Welcome to our custom steel art shop, where we specialize in creating unique, eye-catching designs for horse enthusiasts! Our standout piece features a beautifully crafted steel cutout of a horse in mid-jump, perfect for adding a touch of elegance to any space.
We offer customizable options, allowing you to personalize the jump and include a name on the grass, making it a perfect gift or decor piece for any equestrian. For enhanced visibility, we also provide an optional stainless steel backing, ensuring your custom name stands out beautifully against the grass.
Explore our collection and create a stunning tribute to your passion for horses today!
Horse Jumping
Policies and Returns
We do not have to give a refund if you
change your mind about a purchase
— so please choose carefully.
If the product you have bought is faulty,
we will provide a remedy as required by
the Consumer Guarantees Act.
RETURNS----
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@themetaleffect.co.nz Please note that returns will need to be sent to the following address:
15c McNulty Road, Cromwell , OTA, 9310, New Zealand
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not New Zealand, shipping your goods may take longer than expected.
You can always contact us for any return questions at info@themetaleffect.co.nz
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like custom products (such as special orders or personalised items), Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@themetaleffect.co.nz
This Product Will Rust!
This is a natural product, and rusting is an inherent part of its transformation process, creating a unique and rustic patina over time.
Optional Sealant:
If you prefer to maintain a clean, rust-free finish, we can apply a protective sealant. However, please note that the sealant will require periodic reapplication to ensure continued protection.For a non-rusting look, applying a sealant is essential.